shipping policy

 

Please refer to the rules below for our shipping policy.

Shipping cost are determined by the total cost of your order prior to taxes, the shipping state and country. orders are shipped within 24 hours on regular business days. orders made in holydays or non working days will be process the next business day.

Orders with in the U.S

orders with in the U.S are shipped with the customers selected shipping carrier. if the customer selects Free shipping we will determine the best shipping method based on speed and cost of delivery. orders above $75usd are given free shipping with in the states.


Orders Outside the U.S

orders from outside the U.S. are shipped with USPS or UPS as selected by the customer. International orders will be shipped within 24 hours of payment confirmation. Paypal may take up to 5 days after the order is placed to confirm the transaction. the 24hrs will start after the payment is confirmed. we offer a discounted shipping rate to most of Europe, Asia, Australia, and the UK. international orders above $100usd are offered a flat rate shipping cost of $10. (Orders below $75 usd are offered a flar rate shipping cost of $16) International Orders above $150 are given free shipping

 


Tracking

all orders shipped with UPS include tracking for both national and international shipments. orders shipped with USPS may or may not include tracking depending on the service selected at checkout. tracking information will be sent via email at the end of the shipping date.


Lost package

when dealing with a lost package. we will help the customer with their claim to UPS or USPS. in the event that we are able to determine that the package was not delivered or deliver incorrectly, we will immediately process a replacement and handle the claim on our end.
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